Aphasia is the inability to understand the spoken word and/or to express oneself verbally. Yet aphasic clients may retain procedural knowledge. This is the ability to execute the steps of a task that often requires visual information. We do not talk ourselves through the steps of tying shoelaces. We remember what the steps look like and what our hands do. Visual-motor information is stored in a different location than language so procedural knowledge may be spared after a stroke. Printing out clip art or photos found on the Internet may help OTs explain what they are doing to help their clients. Here is an example.
If clients want to go home to eat a home cooked meal I am pretty sure they are not picturing themselves eating in bed wearing sweaty pajamas while the family eats at the dinning room table.
To close the deal salesmen offer customers something they want. Guessing what a person wants is risky. Better to show a client pictures of hugging a child, petting a cat, sitting on the patio, etc. It would be ideal if the family could bring in photos of activities the client enjoys.
Good salesmen watch a customer's face to see what makes his or her face light up.